"As a first time helper at the Eastbourne Swimming Club's sea swimming races this weekend I would like to add my thanks for the help and support your hotel and staff gave to the event. On a more personal note the bacon rolls, cakes and coffee on the Saturday were a real treat for those present."
Colin, Eastbourne Swimming Club, July 2010
"I am writing to tell you how much the staff and members of the Clifford Day Centre enjoyed their outing and especially luncheon today. I very much appreciate the help and co-ordination given to us, especially the arrangements in the dining room. Everything went smoothly, the name labels and menu reminders add to this. Once again, thanks to you and your staff."
Phyllis Warburton, Clifford Day Centre, July 2010
"We must thank you and your staff for the trouble taken to make it such a memorable day."
Geoffrey Cope, Anniversary Lunch, June 2010
"Thank you very much for your arrangements for my Birthday Party at lunchtime on Saturday. The room, the table and the food were all excellent, as was the service of the two waitresses, who looked after us very efficiently, in a friendly manner. Thank you too for the wine and the surprise birthday cake. My family join me in saying how much we all enjoyed the party."
Sylvia Schivaldi, June 2010
"Please pass on our sincere thanks to all the hotel staff that made our Whitsun stay at the Langham such a success. Whatever was requested was always done. Together with some good bowling fixtures, all went well."
Jim Warland, Rover (Cowley) Bowls Club, May 2010
"On behalf of my husband and myself we would like to thank you all for a most enjoyable stay. The staff are a real asset to the hotel, and made our stay such a pleasure, hope to visit you again next year."
Mr. & Mrs. Charman, May 2010
"Our thanks to all the staff at The Langham Hotel, for making our weekend so enjoyable. We were very pleased with the friendly service provided by all the staff and also enjoyed the after-dinner evening entertainment. The hotel was well situated on the sea-front and clean and tidy throughout, so our thanks to the chambermaids and cleaning staff. With regards to breakfast and dinner, the menu choice was excellent, of high quality and well presented, so our compliments to the chef and all the kitchen/dining room staff, also the bar staff for ensuring we were not thirsty! My thanks, in particular, to you, for all your help in organising the rooms, table plans and dining times, which contributed greatly to our enjoyment. Please convey my appreciation to Andrew and all the staff for making us so welcome, we had a super weekend!"
Keynsham & Saltford Wine Circle, April 2010
"As the organiser of my Walking Group’s “Week-End Break”, I would like to say how much we all enjoy our stay at the Langham : this is now our third successive year at your Hotel. The rooms are comfortable, modern, and stylishly furnished. Your staff are, without exception, friendly, helpful and most attentive. The Restaurant is first class and the food is always very good.
Ideally situated as it is for walking on the South Downs, the Langham is a hotel which combines high standards of service , a warm and welcoming atmosphere and excellent value for money. In my view it deserves a higher rating than its present 3 star status. My thanks to all who make our stay such a pleasant experience."
Mike Collins : Surrey Strollers April 2010
"May we say a very big thank you to you all for, once again, making the Hollow party such a success. The welcome and service were, as always, superb, the meal delicious - some said the best yet (well done chef!) and the party boxes went with a bang, much to the delight of the children. We are now all looking forward to next year's party."
Anne & Tony Hollow
"Thank you so much for our lovely holiday last week. We had a smashing time with you. Your staff were always so friendly and helpful. Always a smile for everyone and the waiters and waitresses were so efficient. This was our first visit to Eastbourne ... I hope we will be up to see you again in the not too distant future."
Henry & Margaret Nicholas, Penzance
"We will definitely consider visiting you again next year should we organise another day trip to Eastbourne for another branch. Once again I would like to thank you for your helpfulness and great service and I hope to work with you again in the future."
Jo Partington, Retirement Events Manager, John Lewis Partnership
"This was the first [Ladies] Festival that we have organised for about seven or eight years and we could not have done so - within such a limited time frame - without the Langham's hard work, dedication and attention to detail. The food was excellent and the service was second to none. Your team would not be out of place in a top London hotel and, quite honestly, would be a damn sight better than a number I could mention! Lastly, can I say how pleased I am that my successor has already arranged for next year's Festival to be held at the Langham."
Master, New Camberwell Lodge
"We were in heaven last weekend when we had our ladies festival in your Hotel. Everybody was happy and very proud of your professionalism. I take this opportunity to personally thank you for your great help and guidance before and after our event. Could you please convey our pleasure and admiration towards your staff for their fantastic service?"
Tony, Chivalry Lodge
"As the Worshipful Master I feel it incumbent on me to send this e-mail as a 'Thank-you' to both you and your staff on what was an extremely successful evening's entertainment. The feedback I received from those who attended was very favourable and would ask that you pass on the thanks of everyone who attended for you and your staff's hard work."
Eddie Braillard, Pyramid Lodge
"I just wanted to tell you how pleased we all were with our lunch at your hotel last Friday. We were particularly impressed by the helpfulness of your staff and the pleasant atmosphere they created. We hope to be able to come to you on future occasions."
Peter Mumford
"I just wanted to say a huge thank you to you all for looking after us so well yesterday. You really made us all feel very welcome and very at home. The food was delicious and the guests really enjoyed your homemade scones especially. One or two even took home a doggie bag with a few in!"
Karen Duggan
"A really big thank you to you and your staff for arranging our afternoon at the hotel. Everyone I spoke to had a good time. The tables looked delightful and the cream tea was excellent. Our members said that the scones were the best they had had in a long time."
Val Bishop
"Lovely night ... good company, good food and excellent hospitality"
Dec Cluskey of The Bachelors
"The restaurant service was first class, as was the food and the staff. All in all we had a most enjoyable time."
T.M. Stevens, Grays, Essex
"Thank you all all your great staff for looking after us and feeding us so well. Also the restaurant staff were great. I will have to come back and see you all again."
Shirley Ward, Shirley Tours Group Travel Organiser, Member of GTOA Eastern Branch
"We were most impressed by the ambiance of the Langham Hotel - every member of staff we met was very friendly, cheerful and extremely helpful. This clearly reflects on the tone you have put in place as manager and many other hotels could learn a lot from you."
Mike Foinette, Crowborough, East Sussex
"I looked at several hotels before visiting the Langham, but as soon as I saw the attention to detail and the high standard of service that you offered the decision was easy to make. We will definitely visit again soon and recommend the hotel to others."
Sharon Bradford
"Thank you for a wonderful Mothering Sunday lunch. Your dining room was a picture, with a superb sunny sea view. Food excellent - no wonder you were full to bursting! Next year will book very, very, very early."
Kathleen Harwood, Eastbourne
"We would like to praise the Langham Hotel for the excellence of the arrangements made for our Cameo Opera evening. We were especially impressed by the excellence of the meal. I am asked by the Club to pass on our sincere thanks to you all and to say 'see you again'."
John Boyle, Rotary Club of Beachy Head
"We would like to thank you and your team for a fantastic evening at your hotel to celebrate my husband's 40th birthday. Thanks to all your hard work it really was a night to remember."
Julie & Paul Hunt, Eastbourne
"We were impressed with your hotel. Rarely have we seen such a hard-working and effective 'hands-on' manager. The result was an excellent hotel, really good food, beautifully presented, making for a really enjoyable holiday."
Jean & Ken Willis, Conwy
"Many thanks for another enjoyable stay. We will be back!"
Jo & Bridie Tuohy
"The visit was very enjoyable and all the feedback that I've had from our delegates has been very positive indeed, so I wanted to thank you for the hospitality. Your staff were very helpful and friendly."
Liz Harding, British Legion Cornwall
"I would like to say a big thank you to you and all your staff who made our 60th wedding anniversary luncheon such an enjoyable occasion. The setting was delightful, the service was excellent and the menu was thoroughly enjoyed by all. You have a well run organised service which is second to none."
Reginald Devenish, Eastbourne
"Just a quick note to express our thanks to you and all the staff at the Langham for making our wedding day such a success. We had such a lovely time and your attention to detail and guidance made it so smooth running and enjoyable! Please thank all the staff who were so friendly and helpful."
Andy & Laura Stevenson
"Just wanted to say a special 'thank you' to you and your staff for their attention, especially to Brian's mum, during our recent stay with you. Special thanks too to Chef and his team for their efforts."
Diane Francis, Bristol
"The meal was excellent and the service as always when we come to the Langham was faultless. Each of our small party were served by our waiter with professionalism, politeness and nothing was at all too much trouble for him, the impression conveyed was that it was a pleasure to serve us. Your hotel may be rated 3 star but yesterday our small party gave your hotel and its staff 5 star rating."
Jean Lightwood
"Having come back home after a five night stay in your hotel my wife and I would like to express our pleasure for what has turned out to be a perfect short holiday in Eastbourne. First of all because we managed to stay once more in a twin room with en suite faclities offering us an unequalled seaview worth the whole trip from Brussels, as well as all the commodities and cleanliness we would have at home. Not to speak of the irreproachable service of your staff, always ready to help and to kindly smile whle waiting on us or cleaning the room."
Yves Devolder, Brussels
"I would like to thank you and all the staff at The Langham Hotel for the wonderful welcome and kindness shown to us all during our recent stay. All your staff were not only efficient and courteous but also friendly, making our stay 'home from home'."
Alessandra Tondelli, Circolo Veneto
"What a lovely day was had by all our guests at our wedding celebration last Sunday. You and your efficient staff steered us through without a hitch and everyone thoroughly enjoyed their afternoon. Special thanks to Michael for his menu and helping me with THE CAKE!"
Judith & Paul Duval
"We would like to thank you for making our Ladies Weekend last weekend such a success.
I have had many comments from members and guests and all agree it was a great event.
I have also received many comments on how friendly and helpful all of the Langham staff were."
New Camberwell Lodge
"I am writing on behalf of my husband and family to thank you for the wonderful attention we received at our function. We could not have received better service if we had been royalty. The presentation, food and service from your waitresses and your personal attention to our wishes were first class."
Doreen Taylor
"I feel I must write and say a great big "Thank You" for looking after the ESU Eastbourne Branch so well on Thursday. We were so very well looked after by everyone from beginning to end and this played a great part in the success of the occasion Everything was so well organised from begining to end. The service was excellent, friendly and unobtrusive and everyone expressed how much they had enjoyed their meal."
Diane Stuart, English Speaking Union
"Thank you so much for a wonderful stay. Everything was perfect from the amazing room, views, glorious food and wonderful service. We really could not have asked for more. It was perfect. Thank you. We will be back."
Carol and Gary Mills
'Thanks for a wonderful time while staying with you. The food, service and entertainment were first class.'
Maureen Day, Taunton
'Thank you for looking after me so very well.'
Jon Cope, Queens Royal Hussars Reunion
'We just wanted to express our sincere thanks for all of your hard work in making Emily and Neil's wedding such a wonderful occasion. Everyone who attended said how lovely the day was - shame about the weather - and commented on the excellent organisation. We would not hesitate in recommending the Langham hotel as a wedding venue. Thank you again for making it such a special day.'
Sandie & Eric Robertson
'Thank you for a fabulous day, it was thoroughly enjoyed by all - we have had lots of compliments on how well the day went and how yummy the cream tea was! Please pass on our thanks to all of the staff who were awesome! A credit to the hotel.'
Mr & Mrs O'D
"Myself and my partner had a lovely time. The hotel were brilliant with their information beforehand as I needed special help being in a non-weight bearing cast and all. They advised us about parking and arranged that I'd be seated somewhere accessible for my wheels. I'd be grateful if you could pass on my thanks as without their reassurance beforehand I probably wouldn't have gone."
Angela Hatcher, ESD&W PCT Christmas Party
"We have just returned from our overnight stay at your hotel after attending my father-in-law's 90th birthday lunch there. We cannot fault the friendly and efficient service, the room was spotlessly clean and the lunch and our breakfast this morning was just lovely ... you will definitely be our first choice when we next come to Eastbourne."
Gwenda & Philip Pamplin
"I just wanted to take this opportunity to thank you for the absolutely splendid time my father and all his family had on his 90th birthday at the Langham Hotel on Sunday.
The table was perfect, the young waiter and waitress were excellent, the food was delicious and the cake was absolutely spot-on and baked to perfection. A special thank-you to you from us all for your excellent and patient help in the organisation of it all. We shall all be telling our extended families and friends about the wonderful service and our recommendation of a comfortable and pleasant stay at the Langham."
Christine Brackely
"I thought I would write and thank you and your staff for a wonderful weekend. Special thanks must be given to Claire for her hard work before the weekend, to Faye who was always smiling whenever I saw her, to Katy for her hard worrk in the dining room and to Michael for the excellent cuisine!
As you know we were celebrating our 90th Anniversary. From the moment we arrived to the moment we departed nothing seemed too much trouble. We ask our clients to complete a feedback questionnaire and I thought you might be interested to know some of the scores. Reception scored 8.93, public areas 8.63, dining room service 9.21, food 9.08 and bedrooms 7.21. All scores were out of ten.
Thank you for your help and advice in planning this special weekend. Your experience and enthusasm is remarkable and your team of staff are fantastic. Looking forward to working with you in 2010."
Epsom Coaches
"Many thanks on behalf of the National Osteoporosis Society for the Lunch we had on Thursday. Everyone was very impressed with the service we received and quality of the lunch provided. We look forward to dining with you next year."
M. Critchfield
"We would like to thank you and your staff for conducting our post-funeral reception with such professionalism and warmth. Our guests were very impressed with the hotel, its staff and food."
Caroline & Michael Lander