"Your Hotel was lovely, after all the e-mails, you managed everything as requested.  Your staff were superb and so helpful and the setting was delightful.  Also the food was exactly as requested and the service for each table was brilliant.  I can't thank you and your staff enough for a great finale to our Eastbourne experience. On our next visit to Eastbourne you will be our first port of call."
Sue Porter, January 2012

"It is not often that my family gets together as we live all over the country but your staff did a REALLY good job making our stay enjoyable and memorable so thank you. I was so impressed by the table setting and food and the staff were as attentive to the children as they were to the adults ... Your customer service has to be applauded."
Rebecca Knowlton-Clark, December 2011

"Thank you so much for the delicious meal last Thursday for the Eastbourne & District Hard of Hearing Association.  It was really fantastic and we are still getting comments about it (all good). Thank you, and please pass on our thanks to the Chef. Even the 'special diets' commented on how good it was!"
December 2011

"Just a note to thank you and your team for an excellent meal last night. All the staff were very pleasant, well trained and the meal was delightful, especially the pudding, also the tables looked great. Thank you once again for a job well done."
David Hiley, Catenian Association, November 2011

"Just to thank you and all your staff for looking after us all so well on  Friday. There were appreciative comments of thanks from all the family. My number three experience at the Langham turned out to be just as good as the first two and I was more than pleased that I had recommended you to Thelma.  Should the opportunity arise to recommend you again you can be sure that I will do so. Excellent job, thanks to all."
Kathy Bond, November 2011

"On behalf of the Cercle Francais d'Eastbourne, I would like to thank you and your staff for a very enjoyable and successful evening. The welcome, the table dressing and the menu choices were well received and appreciated. Of course, the efficiency of the staff made sure that the evening went smoothly. A big thank you to all at the Langham."
Sylviane Case, Cerce Francais d'Eastbourne, October 2011

"Thank you so much for catering for our ladies luncheon on Thursday 6th October. We all thoroughly enjoyed the day and appreciated the attention you gave to our event. The menu choices you offered us sounded delicious and the food itself lived up to this. We were not disappointed. We thank you also for providing the menus, place names and table plan and laying out the dining area so attractively. The service by your staff was excellent and nothing was too much trouble. This end of season lunch is, for us, a lovely way tofniish and we thank you for making it so relaxed."
Eileen Gilpin, Gildredge Park Bowling Club Ladies Section, October 2011

"I am writing to let you know what a great success our party was on Saturday night.  Everyone, from the DJ to your waiting staff deserves praise for their friendly, efficient service.  We were very happy with the room and the breakfast too, but it was the professional way that the party was organised by you that most pleased and impressed us."
Les and Paula Valder, September 2011

"We had a truly wonderful afternoon and were delighted at how everything went.  We couldn't get over how generous the afternoon tea was in terms of quantity and wanted to thank  you for arranging some of this to be taken out and enjoyed some few days later! Those that were unable to come took great delight in being able to still enjoy what we sampled, albeit later and away from the occasion itself."
Laura Fear, September 2011

"We came for dinner on 23rd August this year for our wedding anniversary and just wanted to say thank you so much for a wonderful evening.  The food was stunning and the service we received was absolutely fantastic!  The complimentary champagne and cake was a kind and thoughtful touch.  We will certainly be returning as there were so many things on your menu that we still want to try."
Mark & Kate Richardson, August 2011

"Thank you for an absolutely brilliant evening on the 20th.  The staff service and attention was excellent."
David Edwards, August 2011

"On behalf of all our group who stayed this last weekend, may I thank you and all of your team for such a great weekend.  Everyone had a super time and thoroughly enjoyed themselves and weren't we lucky with the weather!  It was commented to me numerous times about the friendliness, efficiency and professional manner of all of your staff.  You really have a great team which reflects the guidance and support that you obviously give them.  They are all a great credit to you and we also appreciate those behind the scenes who go unnoticed. Please convey our sincere thanks to everyone for such a delightful stay and I look forward to seeing you again soon."
Jackie Reader, Gourmet Club, August 2011

"Jean and myself were delighted by the service we received on our special day.  Everybody without exception remarked on the quality of the food and the way your staff delivered it to our guests.  The detail given to the hospitality rounded off a day that shall not be forgotten by ourselves and by our family."
Roy & Jean Hebborn, August 2011

"I would like on behalf of all our members who attended our luncheon to thank you and all your staff for the fabulous way you all looked after us.  I have had nothing but excellent comments from all who attended the weekend.  From the wonderful food to the service in the bar, nothing was too much trouble for your staff.  Everyone has said The Langham is one of the best, if not the best, hotels we have every stayed at and everyone is looking forward to returning."
Mrs Vera Wood, Johnny Mathis Social Club, June 2011

"Thank you so much once again!! Gemma and Adam had a fantastic evening as did everyone else! Everything from the room decorations, the food, the staff, to the DJ were all wonderful. Thank you so much for making it a truly special evening - I know my sister and brother-in-law will cherish those memories forever. The evening went above and beyond our expectaitons and that was down to you and the smooth running of the evening, so a big heartfelt thank you ... we definitely will be coming back in the future!!
Natalie Vaughan, July 2011

"Thank you very much for a great Saturday night.  Everything was fantastic, couldn't ask for better, good food, couple singing, and to top it all good bed and breakfast."
Mr & Mrs Holman, Vintage Motor Cycle Club, January 2011

"One of the best hotels we have ever stayed in. Quiet, spotless and freshly decorated room, friendly and efficient staff, excellent breakfast and wonderful views.  In our experience, most hotels generally have something that lets them down, however small. We couldn't find fault this time! Well done!"
Stuart & Donna Busby, May 2011

"Thank you to you and all the staff at the Langham Hotel for the very pleasant afternoon on Thursday 19th May.  All the ladies were very complimentary and enjoyed the tea and the staff's attention.  Thank you for your patience and all your help and advice prior to the event."
Barbara Inder, Town Womens Guild, May 2011

"We would like to thank you for such a splendid weekend, everyone had a fantastic time. Everything was perfect including the weather.  Would you also thank chef, Andrew and all the boys and girls who all helped to make the weekend such a success, you should be proud of them as they always have a smile and give a warm welcome."
Sue & Chris Lewis & Boys, May 2011

"My husband I recently stayed at your hotel and would like to thank you for making us very comfortable.  It was a joy to  have a leisurely breakfast in the sunny veranda area with views across to the splendid pier, the tables, cutlery and china always clean and sparkling and service at the table could not have been better.  If we are fortunate enough to visit Eastbourne again we will definitely stay at the Langham."
Eric & Pat Coates, May 2011

"Just a short note to say thank you for a fantastic one night stay.  We were welcomed by an extremely lovely gentleman who appeared to be helping the receptionist and he assisted us with our booking in.  The room was lovely - spotless and very comfy.  Bar staff were friendly and our nightcaps were wonderful.  This was our 23rd wedding anniversary and we felt very much at home.  This hotel caters for all ages.  We had a great weekend and the spitfire that flew over the hotel just after we had checked out made our weekend complete.  We can't wait to come back."
Sarah Brown, May 2011

"I recently stayed at your hotel with a group of friends of mine.  Please pass on my most grateful thanks to all your staff for making my first holiday in Eastbourne such a pleasant experience.  May I say that I was made to feel like a V.I.P."
Miss H. Ashby, May 2011

"After the most successful visit of our group from the Salvation Army, Sutton, to your hotel last week, I can do nothing other than tender my grateful thanks. Everyone was delighted with their rooms, the staff could not have been more obliging and friendly and the food was good. What more could we ask for? In fact, your efficiency took away any worries I might have had about arranging such a holiday, which was a first for me. All we can do is to thank you for your care and thank you for enabling us to have an excellent holiday. We would not hesitate to recommend your hotel."
Dorothy Kear, Salvation Army Sutton, May 2011

"I feel I must write to say how much we all enjoyed our Diamond Anniversary tea last Friday.  It was truly a day we will never forget.  Both you and your staff were so friendly and helpful which made it so enjoyable."
Thelma Pattenden, April 2011

"Just wanted to drop a line to say a big thank you for your wonderful hospitality for Mum and Dad's afternoon tea on Good Friday.  Everyone was really impressed with the quality of the food, the hotel and the staff.  You were all extremely attentive towards the guests.  Mum and Dad thoroughly enjoyed themselves.  A very big thank you again!"
Jill & Peter Markwick, Malcolm & Sue Pattenden, April 2011

"I cannot thank you enough for all your kindness looking after us at the weekend.  We were looked after so well by all the staff who were all so cheerful and helpful.  We had a most delicious dinner and breakfast with excellent service and all the veterans were having a wonderful time.  Please do thank all the staff who made our stay such a happy one."
Lady Cassidi, HMS Cumberland Association, April 2011

"Smooth and efficient check in, a fantastic breakfast and all contact with staff at the bar and reception was very pleasant.  I was even offered coffee and toast on my day of departure as I was leaving early and it certainly made my early deparrture and drive a lot more comfortable.  Great value for money, fine location, easy parking and excellent staff.  I would surely stay with you again and will certainly recommend you to others."
Julian Blair, March 2011

"Thank you for a lovely post funeral reception today.  The food was lovely and we all felt very welcome."
Laura Mansbridge, Eastbourne & District Mencap, March 2011

"I thought I would just let you know how much we all enjoyed our weekend at the Langham Hotel.  You and your staff looked after us so well and we all had such lovely rooms with the sea views which were much appreciated.  The food was delicious and what a great Saturday night we all had.  A few aching bones on Sunday morning."
Brenda Law, TARTS Group, March 2011

"Very many thanks for a most enjoyable evening last Saturday.  The dinner was truly excellent and the service superb.  None of the party had any complaints but were full of praise.  Many thanks especially to the kitchen and the staff."
James & Sheila Douds, February 2011

"I am writing to you to emphasise my appreciation of the fantastic job you and your team did in organising last Sunday's celebration of my mother's ninetieth birthday.  Every aspect of the preparation and of the presentation of the meal was of the highest standard.  You gave us a truly enjoyable event, and all the family will treasure their memories of the occasion."
Gordon James, February 2011

"At my meeting with Andrew Coy he assured me that the service at the Langham Hotel would meet my needs.  I am pleased that I decided to leave the arrangements in his hands.  Being the host I found myself hearing nothing but praise for the variety and quality of the refreshments provided.  The staff were pleasant and attentive and were constantly circling amongst the guests.  Many thanks again to you and your staff."
John Henderson, January 2011

"I would like to thank you and your staff for an excellent lunch on Tuesday.  I have had several emails saying how enjoyable the whole experience was.  Delicious food and good service, all went to make up a very congenial meal, which I know everyone present enjoyed. Indeed, several people came up to me afterwards to say they would be returning, as I know we will."
Jay Dixon, Eastbourne Local History Society, January 2011

"A belated but massive thank you for a great evening last Saturday night.  You really made my 30th birthday one to remember.  We were extremely well looked after from start to finish by all your staff and the food was delicious.  The table was beautifuly laid and I loved all the little details on the bank notes for roulette.  A perfect evening, very much enjoyed by all, thank you."
Caroline French, January 2011

"I just wanted to drop you a line to say a massive 'Thank you' for the most fantastic Christmas party we attended on January 7th at your hotel.  The food was wonderful, ambiance perfect and staff welcoming and professional.  We will definitely be booking for next Christmas."
Kate Algar, Cliffe Enterprise, January 2011

"Just wanted to let you know what a fabulous evening myself and friends had at your New Years Eve party.  The welcome was warm and friendly.  The food was superb.  The staff and service were excellent which helped to make the evening very special.  I have told other friends and colleagues about it and will definitely recommend your hotel to other people."
Melita Munn, January 2011

"On behalf of my husband and myself, I would like to thank you all for a most enjoyable Christmas.  We appreciated all the hard work by yourselves and your staff, all were very pleasant and welcoming.  We were very impressed by the extra touches, the welcoming message on the TV, the chocs and fruit in the room, the Christmas card, the pantomime, chocs and drinks and the Christmas gifts, all the hard work to detail were faultless.  Thank you very much.  I hope we will be able to come again at a later date."
Janice & Douglas White, Christmas 2010

"Ray and I would like to say that we really enjoyed our New Year break at your hotel.  We were very impressed with the hotel, which of course would only reach the standards of excellence with your excellent staff and amenities.  Nothing seemed to be too much trouble.  It was also great to know that you are so hands-on yourself, ensuring the smooth running of the whole event.  We look forward to coming to the Langham at some future date."
Kay Whatley & Ray Everett, New Year 2010

"I would like to thank you most sincerely for all the help you gave me in organising Cristina and Andrew's engagement party, it was a great success and enjoyed by all.  The friendly and professional smooth way that you and your staff showed to us was so greatly appreciated.  I would have no hesitation in recommending your hotel to anyone wanting to have a similar celebration.  The food was delicious, ambience exceptional and the table was presented beautifully, my son and his fiancee said it was all so tasteful and elegant.  So once again thank you from us all."
Sheila Chandler and family, December 2010

"I and a friend had the pleasure of enjoying a very nice lunch in your hotel on Christmas Day.  What was so noticeable was the service provided by your staff.  We were greeted with smiles, nothing was too much trouble and after lunch coffee was personally served to us in the bar.  In this day and age where many hotels are owned and run by large group companies, it was a pleasure to learn that the Langham Hotel is family-run, hence the service we received.  We shall certainly return and bring our friends."
Margaret Bird, December 2010

"A big thank you for once again hosting a truly wonderful dinner and dance.  The food, service, organisation and hospitality was exceptional.  We have already received a string of congratulations, so well done and thank you to the Langham and all its staff."
Brian & Carol Longman, Christmas Party, December 2010

"Just a quick email to say thank you to everyone at the Langham for a thoroughly enjoyable evening.  We all had a terrific time and will certainly recommend your establishment as an excellent venue."
Lesley Powell, A4e Eastbourne, Christmas Party, December 2010

"I would like to congratulate you and your staff for the excellent meal which you served to us today and for the polite way in which it was presented.  Everything went like clockwork a well organized event."
Frederick V Andrews, Brighton Branch Royal Engineers Association, Hon Sec, November 2010

"I am writing to thank you and all your staff for a very enjoyable stay.  My work has meant that I have stayed in hotels all over the world during the last 35 years.  The courtesy, politeness and friendliness of your staff are second to none."
John Larke, November 2010

"Further to our visit to the Langham Hotel on 10th November I wanted to convey our thanks and appreciation to all your staff for making the afternoon so enjoyable.  Yet again, the standard of service throughout was faultless and despite the hotel being busy, our members were well looked after.  The meal, as expected, was extremely good and the table staff attentive and efficient. Particular thanks to Neil Kirby for  his attention and waitering skills.  Needless to say, I have had no hesitation in recommending your hotel to other clubs and organisations within our Merton/Wimbledon area of activity.  We look forard to our next visit in the not too distant future."
Michael Bebb, Wimbledon Guild Club, November 2010

"Just a short note to thank everyone who helped for our Mum's meal last Thursday afternoon.  All of the staff were so friendly, courteous and professional.  Thank you so much."
Debbie Hill, Vivienne Dodd & Families, October 2010

"I am writing to thank you and your staff on behalf of all who attended our Charter Night on Thursday.  I was inundated by so many expressions of pleasure from my club members and many of our guests.  The high standard of the meal and efficiency of the service made a signifcant contribution to a successful evening.  My thanks once again to you for your professional help in organising such a special night."
President, Rotary Club of Sovereign Harbour, October 2010

"All my guests were very appreciative of the excellent arrangements made for us.  The Blue Alcove was just the right setting and the attention to detail for the event was of a very high order indeed.  My guests also commented on the nice position and comfort of the Langham. ... My genuine thanks for a very happy time."
W.A. Winchester, September 2010

"May I thank you on behalf of my family for a wonderful reception at your hotel.  The food and service were second to none .. All my guests were impressed with the hotel and its warmth and service."
Malcolm Cotton, September 2010

"Thank you for looking after Mr and Mrs Durston on Sunday.  They enjoyed their visit to you and said that the food was lovely and the staff made them feel very special.  Please convey my gratitude to your staff who are always polite and helpful and I feel happy to send customers to you in the future as I know they will enjoy their visit."
Barbara Cameron, Sea View Guesthouse, August 2010

"Once again my mother and I had a lovely time and excellent service in a lovely atmosphere with the sun putting in a reasonable appearance too."
Joan & Bridie Tuohy, August 2010

"Many thanks to you and your staff for our pleasant and successful Golden Wedding lunch.  Everyone enjoyed themselves very much thanks to your excellent food and service.  The cake was delicious and was complimented on by one of our guests who is a Master Baker.  We will certainly be visiting your hotel again."
Brenda & Graham Law, July 2010

"As a first time helper at the Eastbourne Swimming Club's sea swimming races this weekend I would like to add my thanks for the help and support your hotel and staff gave to the event.  On a more personal note the bacon rolls, cakes and coffee on the Saturday were a real treat for those present."
Colin, Eastbourne Swimming Club, July 2010

"I am writing to tell you how much the staff and members of the Clifford Day Centre enjoyed their outing and especially luncheon today.  I very much appreciate the help and co-ordination given to us, especially the arrangements in the dining room.  Everything went smoothly, the name labels and menu reminders add to this.  Once again, thanks to you and your staff."
Phyllis Warburton, Clifford Day Centre, July 2010

"We must thank you and your staff for the trouble taken to make it such a memorable day."
Geoffrey Cope, Anniversary Lunch, June 2010

"Thank you very much for your arrangements for my Birthday Party at lunchtime on Saturday.  The room, the table and the food were all excellent, as was the service of the two waitresses, who looked after us very efficiently, in a friendly manner. Thank you too for the wine and the surprise birthday cake. My family join me in saying how much we all enjoyed the party."
Sylvia Schivaldi, June 2010

"Please pass on our sincere thanks to all the hotel staff that made our Whitsun stay at the Langham such a success.  Whatever was requested was always done. Together with some good bowling fixtures, all went well."
Jim Warland, Rover (Cowley) Bowls Club, May 2010

"On behalf of my husband and myself we would like to thank you all for a most enjoyable stay.  The staff are a real asset to the hotel, and made our stay such a pleasure, hope to visit you again next year."
Mr. & Mrs. Charman, May 2010

"Our thanks to all the staff at The Langham Hotel, for making our weekend so enjoyable.  We were very pleased with the friendly service provided by all the staff and also enjoyed the after-dinner evening entertainment.  The hotel was well situated on the sea-front and clean and tidy throughout, so our thanks to the chambermaids and cleaning staff.  With regards to breakfast and dinner, the menu choice was excellent, of high quality and well presented, so our compliments to the chef and all the kitchen/dining room staff, also the bar staff for ensuring we were not thirsty!  My thanks, in particular, to you, for all your help in organising the rooms, table plans and dining times, which contributed greatly to our enjoyment.  Please convey my appreciation to Andrew and all the staff for making us so welcome, we had a super weekend!"
Keynsham & Saltford Wine Circle, April 2010

"As the organiser of my Walking Group’s “Week-End Break”, I would like to say how much we all enjoy our stay at the Langham : this is now our third successive year at your Hotel. The rooms are comfortable, modern, and stylishly furnished. Your staff are, without exception, friendly, helpful and most attentive. The Restaurant is first class and the food is always very good.
Ideally situated as it is for walking on the South Downs, the Langham is a hotel which combines high standards of service , a warm and welcoming atmosphere and excellent value for money. In my view it deserves a higher rating than its present 3 star status. My thanks to all who make our stay such a pleasant experience."
Mike Collins : Surrey Strollers April 2010